Rely.io
  • 📌What is Rely.io?
  • 💡How Rely.io works
  • 📑Getting Started Guide
    • Create an account for your organization
    • Add your first plugin
    • Import services into the Service Catalog
    • Make the Software Catalog your own
    • What's Next?
  • 🌈Basic Concepts
    • Entities
    • Blueprints
    • Property Data Types
    • Catalogs
    • Data Model
    • Plugins
    • User Blueprints vs Plugin Blueprints
    • Actions and Automations
      • Automation Rules
      • Self-Service Actions
    • Home Pages
    • Scorecards
  • 📚Guides & Tutorials
    • Enhancing Deployment Visibility through Gitlab Pipelines and Rely's API
  • 🖥️Software Catalog
    • Overview and Use Cases
    • Usage Guide
      • Creating a new Entity
      • Updating an Entity
      • Tracking Entity Changes
      • Customizing an Entity's Page
      • Customizing a Catalog
      • Creating a new Blueprint & Catalog
      • Updating a Blueprint
      • Tracking Blueprint Changes
    • Relevant Guides
    • Troubleshooting
  • 🥇Scorecards
    • Overview and Use Cases
    • Usage Guide
      • Creating a Scorecard
      • Updating a Scorecard
      • Evaluating Performance
    • Scorecard Examples
      • Production Readiness Scorecard Example
      • DORA Metrics Scorecard Example
      • Operational Maturity Example
  • 🎨Home Pages
    • Overview and Use Cases
    • Usage Guide
      • Creating a New Tab
  • ⚡Self-Service Actions
    • Overview and Use Cases
    • Usage Guide
      • Configuring your Self Service Agent
      • Managing your Actions Catalog
      • Self-Service Actions as Code
      • Running Actions
      • Tracking Action Runs
  • ↗️Plugins & Automation
    • What happens when you install a Plugin?
    • Self-Hosting Plugins using Galaxy
    • 🤖Automation Rules
      • Overview and Use Cases
      • Usage Guide
        • Creating an Automation Rule
        • Updating an Automation Rule
        • Tracking Automation Changes
        • Managing Automation Suggestion
    • 🔌Plugin Installation Guides
      • ⭐AWS
      • Bitbucket
      • ⭐Flux
      • GitHub
      • GitLab
      • ⭐Google Cloud Platform (GCP)
      • ⭐Kubernetes
      • ⭐OpsGenie
      • ⭐PagerDuty
      • ⭐Snyk
      • ⭐SonarQube
  • 🌐Public API
    • Audit Logs
    • Automations & Self-Service Actions
    • Automation Suggestions
    • Blueprints
    • Dashboards & Views
    • Entities
    • Scorecards
    • Self-Service Action Runs
    • Time Series
    • Users
    • Webhooks
  • ⚙️Invite Users
  • 🛡️Security & Compliance
    • Single Sign-On (SSO)
      • SAML with Google Workspace
      • SAML with Microsoft Entra ID
      • SAML with Okta
      • OIDC with Okta
      • OIDC with Google Workspace
  • 🏥Troubleshooting
  • ❓FAQ
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  1. Self-Service Actions

Overview and Use Cases

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Last updated 7 months ago

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The Developer Self-Service feature in Rely.io empowers developers to build and manage their services and resources independently while maintaining organizational standards. SRE/DevOps teams configure self-service actions following best practices and quality standards, enabling developers to execute these actions with just a button push and approval.

This streamlines repetitive tasks, reduces the need for TicketOps, and improves autonomy and efficiency in the development process. Features include a visual builder, audit logs, granular permissions, and the ability to create custom actions.

Use Cases

  • Accelerated Development: Developers can quickly provision and manage their resources, reducing wait times and dependencies on other teams, thus speeding up the development lifecycle.

  • Enhanced Autonomy: By allowing developers to perform self-service actions within predefined guardrails, organizations empower their teams to operate more independently while still adhering to governance and compliance standards.

  • Operational Efficiency: With self-service capabilities, routine and repetitive tasks are automated, freeing up valuable time for both developers and operations teams to focus on higher-value activities.

  • Audit and Compliance: Detailed audit logs of self-service actions help organizations maintain compliance and track resource usage, enhancing transparency and accountability.

  • Custom Workflows: The ability to create custom actions tailored to specific organizational needs helps streamline unique processes and workflows, improving overall efficiency and effectiveness.

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