PagerDuty

Overview
PagerDuty is an alerting and incident management platform, known for its robust on-call scheduling, escalation policies, and real-time alerts. By integrating PagerDuty with Rely.io, you can automate the incident response and synchronize your on-call information with your service catalog, thus ensuring smoother operations and quicker issue resolution.
Data Collected
Incidents: Details on specific incidents.
Alerts: Information on the triggered alerts.
On-Call Schedules: Information on which team members are on-call during specified periods.
Services: Details on the services being monitored.
Features Unlocked
To know which features this plugin unlocks, checkout this table of features.
Installation Guide
Setup
Step 1: Generate a PagerDuty API Key (official docs here).
1.Log in to your PagerDuty account and navigate to Configuration → API Access.
2.Click the Create New API Key button.
3.Enter a description for the API Key, for instance, "Rely.io Integration."
4.Set the API key to have Read and Write access, as needed for the integration.
5.Click Create Key and make sure to copy and store the generated API Key securely.
Step 2: Configure PagerDuty in Rely.io
1.Open the Rely.io application and go to Settings → Data Sources.
2.Click on the Add Data Source button and select PagerDuty.
3.A form will appear asking for details to complete the integration.
Collector Name: Assign a name for the PagerDuty data collector.
API Key: Paste the API Key you generated in Step 1.
Click on Create to establish the integration. Your PagerDuty collector should now be listed in the Active section of your Data Sources.

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Last modified 13d ago