Jira

Overview

Jira, by Atlassian, is a widely-used project and issue management platform. When integrated with Rely.io, it can provide additional dimensions of insights, such as customer-facing incidents, security tickets, and ongoing projects. Leveraging Jira data within Rely.io can help in achieving better incident management and project tracking.

Installation Guide

Step 1: Generate a Jira API Token (official docs here).

  1. Log into your Jira Cloud account.

  2. Navigate to Account settings → Security → API tokens.

  3. Click Create and manage API tokens.

  4. Name your token, for example, "Rely.io Integration", and click Create.

  5. Copy and securely store the API token generated.

Step 2: Add Jira to Rely.io Settings

  1. Open Rely.io and navigate to Settings → Data Sources.

  2. Click Add Data Source and choose Jira.

  3. A form will appear for the Jira Cloud integration:

    • Collector Name: Assign a name for the Jira data collector.

    • Email Address: Enter the email address associated with the Jira API Token.

    • API Token: Paste the token you generated in Step 1.

    • Base URL: If you're using a legacy Jira Cloud instance, adjust the base URL accordingly.

Click Create to finalize the integration.

After you submit your form, an entity discovery run will be kickstarted that can take a few minutes. By the end of this discovery run:

  • New blueprints will be added to your data model

  • Entities will be queries from the data-source and added to your software catalog

  • These entities will be periodically updated to ensure they remain in sync with their external counter-parts

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